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DEALING WITH STICKY SUGAR
What should I do if my sugar seems sticky?
Sticky Sugar means that the sugar is too warm. Here are a few ways to keep your sugar cool!
1. Upon receiving your package, let the sugar sit upright with the lid on for a few hours.
2. Store at room temperature (72 ℉) or cooler. Store in the fridge 10-15 minutes to help the sugar firm up before Sugaring.
3. When using the sugar, do so at room temp or cooler. If you live in a hot or humid area, sugar with the A/C on or in front of a fan. Avoid sugaring in steamy bathrooms.
4. Keep the skin as cool as possible WHILE sugaring. The body heats up when sugaring. It may help to sugar with minimal clothing on. Take a break if necessary to get a drink of water! Cool the skin down with an ice pack or ice cube for a few seconds before sugaring.
The sugar seemed hard out of the jar but got really sticky really fast. What happened?
If stored at room temperature or cooler, the Sugar should be firm out of the jar. However, it does warm to the environment around it.
Here are a few reasons why your sugar might be getting warm a little too fast:
1. Temperature outside (summer / warmer temperatures can affect the consistency of the sugar
2. The temperature of your skin: Don't apply the Sugar right after working out, being out in the sun, sitting in front of a fire / heater, or immediately after showering. If necessary, apply an ice pack or something cool onto the skin to cool it down before sugaring.
3. With each new piece of Sugar, we suggest letting it sit on the skin for 10-15 seconds before spreading. This amount of time may vary from person to person. Letting it sit on the skin for too long can make the sugar too warm. If this is the case for you, do not let the sugar sit on the skin, but instead, apply 3x and remove on the inside of the wrist before moving to the area you're actually sugaring. This way, the sugar won't be TOO warm, but it will be warm enough to reduce the tugging that happens when the sugar is cool.
Preventing Sticky Sugar
If your sugar seems sticky either out of the jar, or very quickly once it gets on the skin, it is too warm. Here are a few ways to ensure your sugar stays cool, is firm out of the jar, and provides a successful sugaring session:
1. Store at room temperature. If stored in the bathroom, ensure the jar is stored in a drawer or cupboard as steam from showers will affect the temperature of the sugar.
2. If you live in a hot and / or humid climate, store the sugar in the fridge for an hour or so before sugaring.
3. Do not sugar immediately after showering, working out, or being in the sun. The warmer temperature of the skin will warm the sugar too fast to make it effective.
4. The skin often gets warmer as the sugaring session goes on as sub-dermal blood rushes to the area that is being sugared. If this happens, cool the skin by getting a drink of water, applying something cool (ice pack or ice cubes) or continue sugaring in less clothing.
5. Sugar in front of a fan or with the A/C on. Don't sugar in front of a sunny window, in a recently, showered in bathroom, or outside in the sun. All will warm the sugar too quickly to have a positive experience.
How do I know the correct consistency of the Sugar?
The sugar should be firm out of the jar. It should not be runny or sticky when getting it out of the jar.
Ways to make sure you have the correct consistency of the Sugar:
Air: Avoid steamy bathrooms, turn on the A/C, use a fan, and don't use in direct sunlight or under a heat lamp.
Skin: Clean, dry, & cool. No lotion, sunscreen, deodorant, or sweat. If showering, make sure skin is completely cool and dry.
IF THE SUGAR IS...
Too warm: Sugar will be easy to get out of the jar and once put on the skin will become stringy and too gooey to remove hair very quickly.
Too cold: Sugar might be difficult to get out of the jar and initially hard to spread. If your sugar is too cold, leave it on the skin before spreading for 10-15 seconds. The sugar quickly warms to the temperature of the skin.
The more you practice, the better you will get at determining the correct consistency of the sugar.
Which Flicker should I use?
The different sized flickers were carefully chosen and some are better for use than others, depending on the area. Each individual is different and will prefer different flickers for different areas. For beginners, we suggest starting with the Small Flicker as it is smaller and easier to manage!
The Large Flicker is great for use on large areas such as:
The Small Flicker is great for use:
Bikini / Brazilian
The Spot Flicker is great for use:
Tough areas of the Bikini / Brazilian
Toes / Fingers
Why is the sugar leaving behind some hairs?
Hair grows in different cycles, so the hair you're sugaring will likely not all be the same length and some will be too short to be picked up.
If you do have some stubborn hairs that don't seem to come up try the 'wrap around' method, explained perfectly by a customer:
"If you get stubborn hairs, spread a “c” shaped and a backwards “c” shape with the corner of the flicker, then press flat and flick Fast!"
We stand by our statement that Sugar Me Smooth works on all hair types and all skin types. However, some people may have one or more of the following harmless side effects after using the hair removal sugar depending on their skin sensitivity:
Redness, small bumps, patchy redness, mild itchiness, bruising, brief bleeding from the hair follicle.
If one or more of the above listed side affects happens to you, they should subside quickly. Please note that these are natural reactions to removing hair from the root, especially if the hair has not been removed in more than 6 months.